Know your customers & grow your revenue
Get all the features you need to run email and SMS campaigns, manage customer relationships and gather insights for more successful campaigns with Sprout CRM.
Mr Yum + MyGuestlist + Sprout
= a powerful combination.
We’ve acquired customer relationship management (CRM) platform MyGuestlist and its subsidiary, Sprout, in a quest to create more personalised dining experiences.
Here's a few ways our powerful combination can help you today:
Get more opt ins
Use Order & Pay, Split & Pay or Delivery & Pickup by Mr Yum to increase customer data collected by up to 30%.
Build customer profiles
The order data and contact info is sent to CRM and a customer profile is created.
Powerful reporting
All the data and insights you need about customers, order size and behaviour.
Personalised messages
Wish them a happy birthday, thank them, send special offers and invitations via email + sms.
Enhance your customer profiles
Collect data from just about anywhere and sync to one customer profile in your CRM seamlessly.
Order information
Total spend, average turnover,
transactions, loyalty points and purchase history.
Order & Delivery
Frequency, spend, order details, transaction history, geography.
Marketing tools
Email, SMS, open rates / CTR, social media, joined data and scanned offers.
Reservations
Reservation data, last visit, number of guests and frequency of bookings.
Milestone events
Birthdays, anniversaries, partner birthdays, gift voucher data.
Wifi system
New guest and existing guest data, time spent in venue and more.
Why use a CRM?
Grow your revenue with a CRM platform purpose built for hospitality businesses that helps you to:
loyalty
A CRM that directly integrates with your POS
World-class, stable integrations with the top point of sale, marketing and payment providers.
Want to know what your customers really want?
Want Sarah to come back for spicy margaritas again?
No problem, you can send an SMS inviting Sarah back again next week for 2 for 1 cocktails next Thursday.
Say no to mass comms that miss the mark. Say hello to offers and messages that your customers will actually care about.
The #1 choice for hospitality partners globally
Mr Yum and Sprout have worked with thousands of brands globally.
