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Remote
Full-time

Senior Site Reliability Engineer (SRE)

In this role, you will be a part of a growing remote SRE team working tightly with the development team to optimize our core app and systems to ensure a solid foundation for a great developer and customer experience.

Hi, we're Mr Yum 👋

Hospitality & entertainment are tough industries where margins are slim and even more challenging now through COVID. We started Mr Yum at the end of 2018 to help venues make the numbers work. Our product is a QR code visual menu, ordering & payment platform, thoughtfully designed for hospitality and entertainment. Mr Yum empowers businesses to own and understand their customers, increase spend and allow their staff to focus on meaningful interactions rather than transactional ones.

In 2020, we grew 25x, found a product market fit, built a trusted brand and proved our strong unit economics. Read more at our Mr Yum 2020 Recap

With your help, we have ambitious goals to scale the business (locally & internationally!) this year by building the most beautiful, powerful tools for our customers. Our B2B customers range from national venue groups including Australian Venue Co, airports, stadiums all the way to boutique hotels and family-run restaurants.

Our team is made up of over 45 kind and driven humans working out of Melbourne, Sydney, Brisbane and The Philippines.

About the position

This role is core to Mr Yum's success and involves building and running large-scale fault-tolerant infrastructure to serve millions of customers while keeping a watchful eye on capacity and performance. In this role, you will be a part of a growing remote SRE team working tightly with the development team to optimize our core app and systems to ensure a solid foundation for a great developer and customer experience.

Responsibilities

  • Scaling Mr Yum internationally, ensuring reliable and effortless deployments across 3 continents.
  • Working tightly with the developer team to ensure that our application is designed to be stable, observable and performant.
  • Mentor other engineers as the SRE team grows.

If we'd worked with you in the past 6 weeks, you would have been involved with:

If we'd worked with you in the past 8 weeks, you would have been involved with:

Required skills

  • You should feel comfortable doing software development to debug, optimise code, analyse performance and automate routine tasks.
  • Have a strong understanding of reliability practices, distributed systems, and cloud native architectures.
  • Experience working with K8s and any major Cloud provider and their API's (AWS/GCP/Azure).

Nice to have

  • Experience working as an SRE for critical systems.
  • Experience with NodeJS and/or Golang.
  • Experience working on OpenSource projects.

Benefits

  • This depends on your experience, but we’re proud to offer competitive salary with ESOP (employee share option plan) to all new hires. Our sunny Collingwood office is home to a gym, rooftop, 4 cute office dogs, stocked drinks fridge and the best new equipment to set you up for success.
  • Mr Yum provides 4 weeks paid vacation, flexibility to take extra unpaid leave, and day-to-day work times to suit your routine (most people start around 10am)
  • Flexibility on working from home and working time - our dev team work remote :)
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